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Example text

On the morning of 9/11, the existing protocol was unsuited in every respect for what was about to happen. American Airlines Flight 11 FAA Awareness. Although the Boston Center air traffic controller realized at an early stage that there was something wrong with American 11, he did not immediately interpret the plane’s failure to respond as a sign that it had been hijacked. At 8:14, when the flight failed to heed his instruction to climb to 35,000 feet, the controller repeatedly tried to raise the flight.

On 9/11, all the hijacked aircraft were in NORAD’s Northeast Air Defense Sector (also known as NEADS), which is based in Rome, New York. 100 Other facilities, not on “alert,” would need time to arm the fighters and organize crews. S. NORAD Region (CONR) headquarters, in Panama City, Florida, which in turn reported to NORAD headquarters, in Colorado Springs, Colorado. Interagency Collaboration. 101 FAA guidance to controllers on hijack procedures assumed that the aircraft pilot would notify the controller via radio or by “squawking” a transponder code of “7500”—the universal code for a hijack in progress.

He did not know that other aircraft had been hijacked. The center also contacted the West Virginia State Police and asked whether any reports of a downed aircraft had been received. A discussion of this concern between the manager at Indianapolis and the Command Center in Herndon prompted it to notify some FAA field facilities that American 77 was lost. 4pp 7/17/04 9:12 AM Page 25 “WE HAVE SOME PLANES” 25 it had been hijacked. 141 The failure to find a primary radar return for American 77 led us to investigate this issue further.

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911 Report


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