50 activities for emotional intelligence - download pdf or read online

By Adele B. Lynn, Eileen Klockars (cover)

ISBN-10: 0874256011

ISBN-13: 9780874256017

A suite of actions ideal for skill-building on self-awareness and keep watch over, empathy, social expertness, own impression, mastery of imaginative and prescient and extra.

Emotional Intelligence explains why, regardless of equivalent highbrow skill, education, or adventure, a few humans excel whereas others of an analogous quality lag at the back of. definite advantage are chanced on time and again in excessive performers in any respect degrees, from customer support representatives to CEOs. As running shoes we needs to locate how one can construct those skills categorized EQ (emotional intelligence quotient). The 50 reproducible actions during this source ebook specialise in constructing the subsequent set of abilities: self-awareness and keep watch over, empathy, social expertness, own impression, and mastery of imaginative and prescient.

Selected Contents Emotional Intelligence — what's It?

A Coach’s / Trainer’s consultant to assisting Leaders increase EQ

How to exploit This advisor

Guide to the 50 EQ actions

Suggested education codecs

Action / response

Visions practice to humans Too

Advice from the professionals

Steps for progress

More Reflections

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Extra info for 50 activities for emotional intelligence

Sample text

This leader works hard to employ self restraint and contain his or her enthusiasm for one employee at the expense of devaluing another’s morale. This exercise helps the leader recognize that he or she probably has a “mental” rank order that may affect his or her relationships with the employees. It also helps the leader to develop awareness and empathy skills, by examining his or her interactions with employees. 30 Rank Order Your Employees Trainer’s/Coach’s Notes Approximate Time 1. 2 minutes Overview Explain to the individual or group that building trust and strong bonds with employees requires leaders to be aware of the verbal and nonverbal messages they send to employees.

If you listen carefully, you can hear it and feel it. It is the rhythm by which people work. If your workplace were music, what kind of music would it be and why? Would it be a joyful waltz, a funeral march? What music is your corporate band playing? What instrument do you play? Are you in tune? in rhythm? If you could change the tune of your workplace, what would you change it to? Reproduced from 50 Activities for Developing Emotional Intelligence by Adele B. Lynn, HRD Press: Amherst, MA: 2000.

Therefore, you must take extreme care in positioning this exercise. First, you should only ask participants to perform this exercise if you believe they have a high level of reflective listening skills. Second, if you have any reason to believe that the participant may harbor resentment if presented with negative feedback by an employee, do not jeopardize the employee by asking the participant to perform this exercise. Third, you should assess the degree to which the participant is willing to act on the feedback.

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50 activities for emotional intelligence by Adele B. Lynn, Eileen Klockars (cover)

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